FREQUENTLY ASKED QUESTIONS
How do I purchase a ticket?
Pre-sale for tickets and sponsorships is closed. You can purchase a ticket or sponsorship on site at the door.
Where is my ticket?
There are no paper tickets, just come and check in when you arrive. Feel free to bring an electronic or paper copy of your ticket purchase, but it's not necessary.
Where can I park?
We will have free Valet Parking and free parking in the lot available from 6th Street NE.
Where is Dock 5?
Dock5 is above Union Market. The entrance is the furthest east doors on the front of the building (closest to 6th Street NE). The entrance is separate from the market entrances.
Union Market is a five-minute walk from the Red Line NoMa/Gallaudet U station. Upon exiting, turn right onto Florida Avenue NE. Turn left on 6th St NE. The Market will be on your left.
Where is the Handicapped Accessible Entrance?
Check in with a greeter at Dock5 entrance and we will escort you upstairs.
HOW AUCTION BIDDING ON YOUR PHONE WORKS
There is no app to install. Bidding notifications are sent via text message, and bidding takes place in your phone’s browser. If you don’t have a smartphone, our BidPals will be there to help you place bids throughout the evening. Just give them your bidder number which will be given at check-in.
MAX BIDDING
When bidding, the current highest bid is shown. Each item has a minimum "raise" amount. Select the amount you want to bid up to the max amount shown.
For example, an item has a current high bid of $30. Jill places a max bid of $40. Jerome places a max bid of $45. After Jerome bids, the high bid goes to $41 and Jerome gets a text saying he is in the lead. Jill gets a text saying she has been outbid with a link to raise her bid. She clicks on the link and enters a max bid of $50. This goes on until we raise lots of money for the Arts Program at Two Rivers!
BUY NOW
Approximately half the items have a ‘Buy Now’ button. Use ‘Buy Now’ to end the auction and secure the item immediately! But move fast - once the high bid surpasses the 'Buy Now' price the button disappears.
COUPLES TICKETS
Have a couples ticket? At Check-In we will check that both your phone numbers are in the system. You will both get text notifications and be able to bid!
(If you need to have separate bidding numbers ask at Check-In).
WHEN DOES THE AUCTION CLOSE?
The 200 items are spread across three closing times: 8:30, 8:45, 9:00 pm. Check-out begins at 9:30 and the Gala ends at 10:30.
During the Gala if you have questions ask the BidPals in the auction area. To be even better prepared watch the following one minute video: https://youtu.be/WVryjGvzv-Q